Privacy Policy & Disclaimer

Effective Date: 22/09/2025

Bharat Nest Agro Farm & Services (“Company,” “we,” “our,” or “us”) values the trust you place in us. This Privacy Policy outlines how we collect, use, store, process, and disclose your personal information when you interact with our platform — including our website: www.bharatnest.shop (“Website”).

By using our Website, you agree to the practices described in this Policy.

Disclaimer

The Company can modify this Policy unilaterally at any time without prior notice. Modifications may be necessary to maintain compliance with applicable laws or to accommodate changes within the Company. Please review this page regularly for updates. If you do not agree with any part of this Policy, you should stop using our Website immediately.

A. What Information We Collect

1. During Registration & Checkout

To access services and place orders, you may be required to provide:

• Name
• Phone number
• Email ID
• Address & Pin code

2. Voluntary Information

You may choose to provide your information to:

• Participate in surveys or promotional events
• Receive updates, newsletters, or offers
• Send inquiries or feedback

3. Payment Information

Your financial information (credit/debit card, UPI ID, etc.) is collected and processed through secure third-party payment gateways. We do not store sensitive payment information. All such data is governed by the privacy policy of the respective payment provider.

4. Usage & Device Data

We may automatically collect:

• IP address and device identifiers
• Browser and system data
• Interaction data (pages visited, time spent, etc.)

5. Cookies & Similar Technologies

Cookies help us understand user behavior, personalize experiences, and improve services. You can disable cookies via browser settings, but doing so may limit access to some features.

6. Information About Others

If you place an order for someone else, we may collect their contact and address details. You are responsible for obtaining their consent for such disclosure.

B. How We Use Your Information

Your information may be used for the following:

• Processing orders and deliveries
• Customer service and communication
• Sending promotional emails or SMS (only if consented)
• Improving our Website, products, and user experience
• Complying with legal obligations or responding to law enforcement requests

C. Information Sharing

We do not sell your personal information. However, we may share it in the following scenarios:

1. Service Providers

With logistics, payment, IT, and marketing partners for fulfilling your orders and enhancing our services — under strict confidentiality agreements.

2. Legal Requirements

When mandated by law or regulatory authorities, or to protect the rights, property, or safety of the Company, our users, or others.

3. Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred to the new entity with adherence to this Policy.

4. Third-Party Services

We may link to external websites or services (e.g., payment gateways). These services are governed by their own privacy policies, and we are not responsible for their practices.

D. Data Security

We take reasonable measures to protect your personal data using physical, technical, and administrative controls. However, no system can be guaranteed 100% secure.

Some key measures include:

• Access controls and encryption
• Regular software updates and security checks
• Employee awareness and confidentiality agreements

E. Your Rights

You can:

• Request correction or deletion of your data
• Withdraw consent at any time
• Opt-out of marketing communication by contacting us

Note: Withdrawal of consent may affect your ability to use certain features of our Website.

F. Data Retention

We retain your personal data only as long as necessary for:

• Order fulfillment
• Legal compliance
• Business and customer support purposes

G. Children’s Privacy

Our platform is not intended for children under 18 years. We do not knowingly collect personal data from minors. If such data is identified, it will be promptly deleted.

H. Grievance Redressal

If you have any questions, concerns, or grievances regarding this Policy, please contact:

Grievance Officer
Bharat Nest Agro Farm & Services
📍 At Post Check Ballarpur, Chintaldhaba, Pomburna, Chandrapur, Maharashtra – 441224
📞 +91 9325934175
📧 bharatnestagro@gmail.com
📧 admin@bharatnest.shop
🌐 www.bharatnest.shop

Working Hours: Monday to Friday, 9:00 AM – 6:00 PM